Blue Chip Capital is committed to excellence and has a strong passion for perfection. In order to achieve this goal systems have been put into place that have been based on management’s experience. This system is the integrated management System (IMS) comprising Quality Management System (QMS) AS/NZ ISO 9001:2008, Environmental Management System (EMP) AS/NZ ISO 14001:2004, Safety Systems(OH & S) AS/NZ 4801:2001 and Risk Management System (RMS) AS/NZ ISO 31000:2009, that is current being accredited for international certification. The certification will be achieved very soon.

QUALITY POLICY

  • The establishment and maintenance of an effectively managed quality system developed in accordance with ISO 9001
  • Actively promoting the Company’s Service Excellence culture at all levels in the organisation. In doing so, the people that we deal with will always experience a helpful, friendly and professional attitude from everyone in the company.
  • Endeavouring to delivery all projects on time and defect-free.
  • Understanding, managing and solving the needs and problems of projects is essential for us to deliver our projects to our end users’ complete satisfaction.
  • Developing a right first time culture in everything we do and only accepting the best, where:
    • Every member of the category employees is a ‘customer’, with the right to expect excellent service from his or her colleague’s every time
    • Every member of the category employees is a ‘supplier’, with the obligation to produce work of a high calibre to those who are his or her customers
  • Developing good business relationships with sub-consultants and other business customers
  • Maintaining our level of quality excellence, and continuously seeking to improve.
  • Promoting training of employees to develop and strengthen skills and experience
  • Providing Simplified non-complex procedures
  • Continually auditing the procedures to ensure that they are current, relevant and not causing any resources to be dissuaded from its key role or task due to the overbearance of duplicated or unnecessary policy bogged down in too much red tape.
  • Continually develop Cloud based Quality system that provides timely and multi end user access to information in order to promote a seamless dissemination of changes and updates. Full training is mandatory to ensure the most modern tools are utilised to their potential. It is easy to use and full training is provided on a regular basis.
  • Repeat business (which is essential to our Company) will only be gained from satisfied Customers. Therefore, it is a priority for every project that the Customer is satisfactorily treated and involved in each project. every project must have a satisfied Customer.
  • To ensure that everything is documented no matter how big or small and filed in the right project folder physically as well as electronically.